Singapore Pools Review
Singapore Pools is a state-owned gambling organisation founded in 1968 to provide a safe and trusted platform for people to bet. It aims to stay on top of emerging gaming trends to curb leakages to illegal bookmakers while upholding strict regulatory standards. This is accomplished by leveraging digitalisation to stay competitive and responsive while reducing operational costs and increasing efficiency.
In addition to the sportsbook, singapore pools offers a mobile app that lets users place bets on the go from their android gizmos. The website also features a live chat option, so customers can always get help from the customer service department. The website also offers a variety of payment options, including credit cards.
The company is a non-profit organisation, and all profits are channelled back into social welfare and community development. It is committed to supporting various activities in sports, arts and heritage as well as promoting responsible gambling. It also promotes awareness of the risk of gambling addiction among its employees and the public, and supports the work of community organisations that offer gambling support services.
To promote responsible gambling, singapore pools has rolled out a wide range of educational and awareness programmes. These include a comprehensive website, a dedicated telephone hotline and an online self-assessment tool for gambling addiction. These resources can be accessed by anyone, including children and the elderly. In addition, the company also provides counselling services to help those who are suffering from problem gambling.
Aside from sports betting, singapore pools also offers casino and lottery games. Its casino has a diverse range of game titles and is a great choice for anyone who wants to try their luck at winning big. Its lottery games are available in a range of different denominations and are easy to use. In addition, the casino has a great selection of promotions and tournaments to keep players entertained.
During the COVID-19 pandemic, Yeo and his team worked diligently to shift Singapore Pools from legacy processes and a manual workforce to an agile business. This was especially important given that many of its staff had to work from home due to a moratorium on new data centre builds. Yeo and his team rolled out new digital channels and a modernised platform for customers to onboard, manage their accounts and bet.
Singapore Pools has a roster of products that includes Toto, a six-out-of-49 state lottery first launched in 1968, as well as 4D and Singapore Sweep. Its sports betting offerings include football, motorsport and horse racing.
Its digital transformation strategy is also driving change within the organisation, and the company is working closely with the authorities to combat illegal gambling activity. In the future, it will launch a mobile-first strategy to make its apps and services more accessible to consumers. This will allow them to compete with overseas operators and boost revenue in the digital space. It will also leverage a unified IT monitoring and management platform to reduce troubleshooting time by half, improve application performance and prevent costly outages.